Privacy policy

Last Updated: May 22, 2026

Introduction

This Privacy Policy explains how information is collected, used, stored, and protected when using our thumbnail design services and website.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

Personal Information

We may collect:

Name
Email address
Social media usernames
Billing/payment information
Business or channel information

Project Information

We may also collect:

Video titles/topics
Branding assets and logos
Reference thumbnails
Design preferences
Uploaded images or materials
Client communications and feedback

2. Information Automatically Collected

2.1 Website Usage Information

When visiting the website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages visited
Referral source
Time and date of visits

2.2 Cookies & Tracking

Cookies may be used for:

Website functionality
Analytics and performance tracking
Remembering user preferences
Improving user experience

Users can disable cookies through browser settings if preferred.

3. How Your Information Is Used

3.1 Service Delivery

Information may be used to:

Process thumbnail design requests
Deliver completed projects
Communicate project updates
Provide customer support
Process payments

3.2 Service Improvement

Information may also help:

Improve website performance
Understand user behavior
Optimize services and workflows
Prevent technical issues or abuse

3.3 Communication

We may contact users regarding:

Project updates
Service announcements
Billing notifications
Promotional emails (optional)

Users may unsubscribe from marketing communications at any time.

4. Data Storage & Security

4.1 Data Protection

Reasonable security measures are used to protect client information, including:

Secure cloud storage
Password-protected systems
Limited access to client files
Regular software/security updates

4.2 Data Retention

Client data may be stored:

During active projects or subscriptions
For backup and legal/accounting purposes
Until deletion is requested where applicable

4.3 Payment Security

Payment information is processed through third-party payment providers. We do not directly store sensitive card or banking details.

5. Information Sharing

5.1 Third-Party Services

Some information may be shared with trusted services used to operate the business, such as:

Payment processors
Cloud storage providers
Email platforms
Analytics services

These providers only receive information necessary to perform their services.

5.2 Legal Requirements

Information may be disclosed if required by:

Applicable law
Legal processes
Government requests
Protection of rights or security

6. Client Rights

Users may request to:

Access their stored information
Correct inaccurate information
Delete personal data
Stop marketing communications
Request a copy of their data

Requests can be made through the contact email listed below.

7. Confidentiality

All reasonable efforts are made to keep client materials and unpublished content confidential.

Client projects will not be publicly shared unless:

Permission is granted, or
Portfolio usage is allowed under agreed terms

8. Children’s Privacy

Services are not directed toward children under 13 years old.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be removed promptly.

9. International Data Transfers

Client information may be stored or processed in different countries depending on service providers used.

Reasonable steps are taken to ensure data protection standards are maintained.

10. Changes to This Privacy Policy

This Privacy Policy may be updated periodically.

Significant changes may be communicated through email or website notices. Continued use of services after updates indicates acceptance of the revised policy.

11. Contact Information

For privacy-related questions or requests:

[Your Name / Brand Name]
Email: [your@email.com]
Portfolio/Website: [your website]

12. Regional Privacy Rights

Depending on your location, you may have additional privacy rights under local laws, including:

Access to collected data
Data correction rights
Data deletion rights
Restriction of processing
Objection to marketing communications

We aim to comply with applicable privacy regulations where required.

By using our services, you acknowledge that you have read and understood this Privacy Policy.